What’s the maximum speed you can get on an electric bicycle?

That depends on the user. Our Ebike doesn’t have a maximum limit, but at a speed over 25 km/hour, the motor’s pedal-assist deactivates.  This limitation is a legal requirement for pedal-assist bicycles.

Isn’t the E-Motion hybrid bicycle heavy?         

Not really, considering that the weight of the E-motion bicycles is between 16.75 and 22.06 kg depending on the model, and is the lightest electrical bicycles on the market. The pedal-assist system adds 5.9kg of weight to the E-Motion compared to a standard bicycle of the same characteristics. The battery (2.3kg) and the motor (3.6kg) constitute the additional weight.

Should I take any additional precautions when riding an E-Motion bicycle compared to a standard bicycle?

No, but, because of the additional thrust of the motor, you should be careful when you push off on your E-Motion. We recommend that you start pedaling in Eco mode and with a short development.

Do I need to stop every time I want to activate the assisted pedaling?

No. The assisted pedaling can be activated while the bicycle is being ridden, although it is not recommended because of possible distraction. The only correct form of activating the assisted pedaling is by stopping pedaling for two seconds after pushing the POWER button, as this permits correct activation of all the elements of the electric system.

Can I remain standing up on the bicycle when I stop at the traffic lights?

Yes. The motor remains inactive providing that you do not apply pressure on the pedal. The greater force applied on the pedals, the greater the bicycle’s forward thrust. This is a due to the continuous reading that the magnetic sensor performs of the force applied to the pedal.

How often do I have to take the bicycle for maintenance to the BH point of sale?

None of the electric components of the E-Motion assistance system require periodic

maintenance. The rest of the components require a similar service to the components of a standard bicycle, depending on how frequently and with what care it is used.

What happens if I get a flat tire? Can I repair the tire myself?

Unlike many other pedal-assist bicycles, which place the motor on the front or rear axle

casing, the E-Motion has standard wheels. So you can repair the tire the same way as you would for a regular bicycle.

Do I have to put the battery on the charger when I’m not using it?

No, you don’t. The battery must be stored in a dry place, or left on your E-Motion hybrid bicycle.

What should I do when I’m not going to use the bicycle for a long period of time?

You don’t need to do anything in particular. If you don’t use the bicycle for two weeks, the battery will go to “lethargy” state, so that the battery doesn’t use the stored energy. To deactivate, you have to charge the battery for about 5 seconds.

Why does the autonomy decrease when it is very cold or freezing?

It’s true that under-5ºCthe battery’s performance worsens. This factor doesn’t cause any problems or damage to the battery, it just doesn’t let the battery fully discharge, reducing the autonomy of the bicycle.

Can I buy additional batteries?

Yes. Additional batteries are available at the BH points of sale. If you require greater autonomy or can’t charge the battery between two trips, the purchase of a second battery is recommended, whether it’s 8 Ah or 10 Ah.

Can I use the electric battery on another electric bicycle?

Yes, provided the battery is from an E-Motion bicycle with PANASONIC technology, independent of its capacity. If the battery comes from another electric bicycle it must not be used with the E-Motion. This would damage the assistance system beyond repair and result in the cancelation of the warranty.

With a low battery, at night, I may like to ride without assistance but with the light turned on. Can I turn on the light without having to activate the assistance?

Yes. The light can be activated when the assistance is not connected, as the light connection is independent.

What happens if I lose the security keys to lock the battery?

If you lose the keys, take the bicycle to the closest BH point of sale. They will change the lock and give you new keys.

Can I make copies of the battery key?

Yes. It is a standard key.

Do I have to wear a helmet?

The use of a helmet when riding a hybrid bicycle depends on the legislation of each country, but for safety reasons, wearing a helmet is recommended.

Must I have liability insurance?

No, this insurance is not mandatory.

Is there a minimum age limit to use an  E-Motion?

No, anyone can ride an E-Motion.